It's one thing to reach your target audience. It's another to turn them into your customers. CDG Interactive is a full-service agency specializing in web strategy that converts. Whether you need a comprehensive online strategy, an email marketing campaign, a content management solution, or simply a better way to increase your visibility online, turn to CDG and watch your conversion rate skyrocket. Contact us.
Signs have begun to emerge that Google’s ranking algorithm, the formula it uses to
determine where a website or page should appear in search engine results, is using authorship signals as a factor. (Originally, many referred to this as AuthorRank, anticipating that Google would eventually assign specific search value to authorship the way page authority is assigned PageRank.)
Authorship is Google’s way of identifying individual
creators of content and tying that content to each author. The more quality
content an author produces and the more relationships that author has online,
the higher the individual's authority.
In turn, the content produced by highly rated authors is
going to be ranked higher in Google's search results than similar content by
authors that have lower authority, in the same
way that pages with more inbound links are given more weight.
Although authorship clearly has benefits to individual
writers, it has implications for publishers, too. If your business’s marketing
strategy includes content marketing, such as a blog, it benefits the company
blog if the individual contributors have strong authority.
Let’s say you have been outranking your competitor’s blog by
a combination of link-building, commenting and other promotional tactics. But
your competitor takes steps to increase the AuthorRank of the contributors to
its blog. By doing nothing else, your competitor may now begin to outrank you.
How Can Businesses
Maintain or Increase Their SEO in an Authorship World
First, don’t take your foot off the gas with your regular
SEO efforts. Those factors still apply.
But now is the time to start building up the authorship
factor for the authors of your business’s content, whether it’s on a company
blog or the company website.
Ways Authors Can Increase
Claim authorship of content. The first step is
to have a Google Profile—which is now the same thing as a Google+ Profile.
Same domain. Ensure that either your work or personal email
address is from the domain where you're claiming content.
Link up. Add a link from this profile to the company blog
under the "Contributor to" section.
Follow the rules. On the blog (or other content), there are a few
specific criteria: each post must have a byline, and you should have an
identifiable photo. The easiest way to accomplish this is with a contributor
page where you can create the necessary author tag. Insert the tag <rel=”author” link=”your-googlplus-url”
/> (replacing the link URL with the URL to that person’s Google+ Profile).
Create shareable content. Volume of content isn’t
sufficient to improve an author’s authority. Quality is much more important, and
Google seems to define quality by shareability: likes, shares, +1’s. Although
shares across the web will help, it’s a safe assumption that shares within
Google+ will be weighted more.
Grow Google+ followers. Quality content is one
part of the puzzle. Quality following is the other. The greater
an author’s network, the greater the author’s influence, especially if the
author interacts with high authority profiles. Think of it like Google’s
version of Klout.
Check your stats. See your progress in Webmaster Tools under
Labs-Author Stats where you can see information about pages for which you are
the verified author.
Have you noticed that Google’s own social network, Google+,
plays a big part in authority? It’s no surprise. The impact of Google+ on
overall search rankings on Google continues to grow, as we first noted last
It’s rapidly moving from optional to mandatory as a part of
a social media marketing strategy—as Google no doubt intended all along.
Most businesses are
too busy growing to be experts at social media marketing and SEO, too. That’s
why we’re here. Instantly expand your marketing expertise with a consultation
from CDG Interactive. We’ll cut through the buzzwords and tell you what to do
next—and why. Contact us today.
no surprise that Google properties account for 66.7% of search queries, making
Google the most popular search engine. What may surprise you is that many
people go directly to YouTube (a Google property) and begin their searches
there – it’s the 2nd most popular Google property for search. As video becomes more popular and easier to
upload and stream, particularly on mobile and especially tablets, video is
going to become a more and more important element of many businesses’ digital
does this mean for businesses?
The short answer: the creation of shareable video content
needs to be part of your marketing efforts.
(Fun fact: 92% of videos viewed on a mobile device are shared.) Here are a few quick tips to start building out
your video assets, and getting them seen.
Finding the budget
you can now make many videos without a huge budget. In fact, most people don’t
expect high production values from short, informative videos and screencasts. Just
be sure you have enough time and resources to shoot and edit the video. Don’t
expect that you’ll capture anything all in one go.
sure your video has a specific purpose, and that it conveys something that can’t
be communicated as well or better in other ways. You can get inspiration for
your video content from several sources:
Search analytics from your website - what
questions are driving visitors to your site and what questions are they typing
in the search box on your site? Can you provide an answer in video form?
What can you show rather than tell? If your site
has directions or explanations about products or services (how to hang
curtains, how to take better photos, how to accessorize an outfit, etc.), see if
you can demonstrate those activities on video. It can be a great learning tool
for your customers.
Publishing your Video
No matter where you get your ideas, and no matter what you’ll
be showing in a video, here are some tips to help you create an effective
Think about the audience you want to reach – tailor
your content to their sensibilities. Your video should be neither to elementary
nor too complex for your desired audience.
Sketch out the story or tasks to complete in the
Practice ahead of time to be sure you don’t
leave out any steps.
Speak clearly and take your time .
Include contact information at the end of the
Edit, edit, edit.
Don’t include music you don’t own. (You don’t
want your video taken down because of copyright violations.)
Promote your video on your social networks and
A Few More Words of
At CDG, we have found that short, single task videos are more effective than
longer videos. Rather than providing an entire product tutorial, break up the
most common questions into short, question specific videos. This also allows you
to target the search terms for each video more effectively and make the specific
videos more shareable (not to mention more suitable for mobile viewing.) Other
To improve the searchability and the
accessibility, post it with a transcript.
Add keywords to your video - consider what
specific keywords people will look for in a video (versus a Google search).
Share your videos – once you posted your videos
on Facebook, be sure to promote them. Post them to Facebook and on your
Not sure how which content is video-worthy or how to create
winning videos for your company? Contact CDG Interactive. Our award winning
creative team can help.
That headline is not a rhetorical question. If you can’t
answer it, you should absolutely, positively avoid any temptation to follow the herd onto Pinterest. Like any social media channel, Pinterest is
just another way to reach out to a wider audience, and like all the others, it
requires significant care and feeding. So let’s take a minute and figure out if
it’s right for you.
Pinterest Could Work
for You If . . .
Just because “everyone’s” on Pinterest doesn’t mean you have
to be there too. (Remember what your mom said re: jumping off bridges with
friends?) Yet Pinterest is potentially an great channel for many different
kinds of businesses, particularly if:
You have something to sell—If you’re selling
something—from earmuffs, to gourmet meals, to hotel reservations—Pinterest
could be a fantastic marketing tool for you. Consumers like to see what they’re
getting and the richness of Pinterest’s layout allows you to showcase your
products and services in a visually compelling way.
You have something to say—Non-profits and
advocacy groups can use Pinterest to highlight key facts, slogans and taglines
that support their mission. (CDG’s client, the Ms. Foundation for Women) does
You have something to teach—Data visualization, when
it’s done well, is an incredibly effective way of communicating. Take a look
here for some great examples.
If you have key facts or numbers that you want your audience to remember,
Pinterest might be able to help spread that message.
You have a story to tell—“Show, don’t tell,” is
a tenet of good storytelling. Pinterest can aid you here. If your company or
organization has a long history, an intriguing backstory, or compelling
customer service stories, you may be able to tell those very effectively via
images on Pinterest.
Great! Your business meets one (or more) of the criteria
above. Hooray! Off to Pinterest!
. . . But Wait! There’s the Little Matter of Content
Yes, now I’m going to be a killjoy. Pinterest might be a
great fit for your business in theory, but a terrible idea in practice. As with
all social media channels, it boils down to one word: CONTENT.
Remember all of those Pinterest boards for your wonderful products? And your
great infographics? And your snazzy quotes? They’ll need to be filled and
updated with a steady flow of images. Before you get on Pinterest you’ve got to
be darn sure that you have the assets to support your presence, now and into
Do you have a photographer, a designer, and/or a graphic
artist to produce your images? If not, think twice and three times about
Pinterest. Because Pinterest is not only about images, it’s about beautiful, compelling images. The
absolute worst thing you could do is to have a Pinterest account filled with
Make an Informed,
Using Pinterest well is
a tall order for a lot of businesses. If it’s not right for you, that’s not the
death knell for your social media efforts. In fact, it can be a great boost to
them. Instead of wasting valuable time and resources on Pinterest, use them to make
your Facebook page and Twitter account work better for you. In other words,
it’s OK to walk away and say, “Hey, Pinterest, it’s not you, it’s me.”
Worldwide, mobile now accounts for 10.01% of total web
traffic. In the US, more than 120 million people now own a smartphone, and 48
million people own a tablet. Half of all
local searches are currently performed on mobile devices.
Clearly, you've got to make sure that your site is ready to welcome traffic from mobile devices, and to provide those visitors with a great user experience.
Even if you're not ready to completely overhaul your site, there are several quick and easy steps you can take to vastly improve the mobile experience.
Here 5 fixes you can implement right now to ensure your mobile
visitors stay on your site:
Control Pop-Ups: Either eliminate pop-ups for mobile users or ensure
they are resized to not be larger than the screen. Visitors will spend little time scrolling
around looking for a way to close the window. If you must use a pop-up for some
reason, be sure to watch your bounce rate for mobile visitors in your web
analytics to ensure you’re not losing visitors.
Push Your Buttons:Test the target areas of buttons and links for
touching with fingers. Most websites were designed and built for clicking with
the more precise mouse which allows for items to be placed in close proximity.
At the very least, ensure that your purchase and cancel target areas don’t
overlap and can be touched separately.
Select the Right Keyboard: In any situation that requires user input, make sure your site serves up the correct keyboard to match the input you/re requesting from
users – using the options for email, URL, telephone numbers and numbers will
help your mobile visitors provide the correct information with fewer typos,
resulting in fewer errors and less frustration.
Turn Off Auto-Correct: Disable the auto-correct function for form entry.
Nothing is more frustrating for a visitor than having to re-input information
because the device “knows” better.
Depending on the form fields, you may also choose to turn off
auto-complete and auto-capitalize.
Never Think You're Finished: Okay, this isn't exactly a quick fix, but it's important. Between new products
and user expectations, mobile standards are constantly evolving, so you can't simply "fix it and forget it." You need to keep vigilant and continually evaluate whether your site is still performing optimally, and whether you can improve it. (That goes for us too! At CDG, we regularly revisit and improve previous work.)
If you need help refining what you’ve done or
aren’t sure where to get started, CDG’s mobile development and design teams are
ready to help. Contact us to get started.
It’s been a whirlwind few weeks at CDG,
punctuated by the launch of several high-profile international sites for Australia-based
travel insurance company Cover-More. Over the past week, we’ve launched a total
of four sites serving B2C markets in New Zealand, Malaysia, Singapore and
New Zealand: An Immersive Experience
Cover-More Travel Insurance New Zealand is a major milestone in our ongoing collaboration to rebrand and
enhance the online B2C presence for Cover-More. The core of new site is a
streamlined and intuitive quote process that makes it easy for users to select
and purchase the best travel insurance product for their needs.
The site’s design and content frames the
quote process in an immersive environment that serves up customized information
about the destinations where the user intends to travel. (In addition to providing a compelling
experience for the user, this vast library of content is also optimized to draw
organic search traffic.)
Built in CDG’s content management system,
ZeusCMS, the site integrates with Cover-More’s purchase process for a seamless
“We intended to create a site that’s not
only highly usable, but that also pushes the boundaries of what you expect from
an insurance site,” says CDG President Scott Adams, “We came up with an
environment that both appeals to a traveler’s sense of adventure and presents
Cover-More insurance as a valuable addition to your travel experience.”
Airlines: An Integrated Approach
In addition to offering travel insurance in
a B2C environment, Cover-More also partners with travel providers who want to
make travel insurance available to their customers. That’s case with Malaysia
Airlines. CDG worked with Cover-More to create an experience that integrates with
the airline’s existing brand and website, while providing users with all the
information they need in order to make a smart decision about travel insurance
Malaysia Airlines customers can get a quote on
travel insurance before or after purchasing their tickets. The travel insurance section on the site
provides a fast and easy quote and purchase process, as well as comparisons of
the available policies, and quick, scannable information about the benefits of
Customers who don’t initially choose to get
travel insurance have a second chance after they purchase their airline
tickets. An ad on the confirmation page provides a fast track to the quote
The travel insurance section is integrated
into Malaysia Airlines' Singapore, Australia, and Malaysia sites.
To find out how CDG can help you create more effective digital environments, contact us.
Score one for 51% of the population! CDG
has just launched forwomen.org, the new website for the Ms Foundation for
Women. The launch marks the beginning of an exciting new chapter for the Ms.
Foundation, which has been a driving force in the women’s movement since 1973.
The Ms Foundation is the premiere
organization in the United States that addresses the entire spectrum of women’s
issues—from reproductive health to equal pay to child sexual abuse and much
more. In recent years, Ms had directed much of its energy to grant-making and
grassroots activities and kept a lower profile with the general public.
Last year, the organization decided to complement its grant-making focus with increased supporter engagement. They were ready to be bold,
provocative and even controversial, and they turned to CDG to execute a site
and strategy that matched their vision.
The result is forwomen.org, an energetic
and somewhat irreverent site that compels users to get mad, get motivated, and
get involved on women’s issues. The centerpiece of the site is its “Action of
the Week”; each week visitors to the site are given a new action to take on
behalf of a specific women’s issue. (This week, Ms is asking you to tweet and
email key members of Congress and tell them to pass the Violence Against Women
Act before the end of the year.)
CDG also worked with Ms to streamline the
site’s content and present it in a way that would appeal to a wider, yet
targeted audience within the “general public.” Visually vibrant and arresting,
the site highly integrated with social media, and is designed to encourage
activism and education through sharing among an ever-expanding community of
“We are thrilled to share our new website
with the world,” says Kelly Parisi, vice president of communications for the
Ms. Foundation for Women, “It is the perfect vehicle to raise awareness about our
issues, reach a new audience, and expand our base. CDG truly integrated with
our team to create an exciting and compelling digital platform to carry us into
at CDG are extremely proud to unveil this powerful new site ForWomen!
Hard to believe, but the year is winding
down, and we’re starting to look toward all that 2013 has to offer. To that end, I was interested in a discussion
that emerged on LinkedIn’s Content Strategy group regarding content trends for
the coming year. Following are 3 trends mentioned in the discussion that I predict
will be the most interesting and significant for 2013.
Mobile content – This one is
sort of a no-brainer. It’s no secret that mobile devices are literally changing
the way we experience the online landscape. According to a
recent Pew Internet study, more than 45% of Americans own a smartphone, 25%
own a tablet, and the vast majority of those people access the Internet
regularly—or even primarily—on their mobile devices. By now, many
design-related mobile conventions have emerged, but not so with content. Next
year people like yours truly will continue to grapple with how to best present
content in a mobile context. (Personally, I’m preparing myself by reading Karen
McGrane’s wonderful new book Content
Strategy for Mobile.)
Content for responsive design –
Separate but related to mobile content, this trend is an outgrowth of the increasing demand for “responsive” online environments; that is, sites/apps that adapt
their display to the device on which they’re accessed. (So, for example, instead
of having a separate mobile website, you’d have a single site that automatically
displays differently on a laptop, a tablet, a smartphone, etc.) Responsive design presents an enormous
challenge for content strategists and producers. In fact, I’d argue that it
requires you not only to write, prioritize, and optimize your content, but
actually to “design” its individual components (headlines, subheads, meta
content, product descriptions, long-form articles, etc.) with an extreme degree
of precision and attention to detail. This is something I particularly look
forward to tackling in 2013.
Visual content – With Pinterest
really taking hold and becoming a legitimate force on social media during 2012,
it was inevitable that companies and organizations would look for ways to use
it to market products, extend brands, and gain a wider audience. Well-designed,
eye-catching, and compelling infographics are becoming an increasingly potent way
to get your message across online. Designers and content producers are going to
have to hold hands and do some creative collaborating to create visual elements
that aren’t only memorable, but sharable.
What do you think? What will you be working
on content-wise during 2013?
Remember, no matter what challenges lie in
store for you next year, CDG can help. Contact us & let's talk content.
Tumblr, the microblogging platform, is getting increasingly prominent in the social media landscape, and for businesses, that's a reason to give thanks.
First launched in 2007 as a quick and easy microblogging
platform, Tumblr has now grown to over 64.7 million blogs and 26.9 million
Along the way it has expanded beyond its
initial notoriety as a platform for one-concept theme blogs (Feminist Ryan Gosling,
anyone?) to one ideally suited for supplementing traditional blogging with more
focused content curation.
And that means it’s time for businesses to take another look
at using Tumblr for content marketing and promotion.
Here are 3 reasons to use Tumblr for business marketing and
Curation. The currency of Tumblr is reposting the content of others, called
“reblogging.” Many businesses use their Tumblr blogs for this purpose while
publishing longer original content on their traditional blogs.
All of those reblogged posts generate links back to their original sources,
providing some nice link juice and a little SEO boost. And of course the Tumblr
content itself is indexed, giving your business one more way to be found in
calls this strategy the “Digital Shelf”).
Demographics. Overall, Tumblr users are younger (and slightly more female),
making it an ideal option for reaching this demo, whether it’s your current
target market or one you want to expand into.
Intrigued and want to learn more? Our self-guided social
media training site, PowerUp Social, has more detailed information on Tumblr
for blogging and small business promotion, including the marketing tactics
described here and examples of organizations and businesses using Tumblr right.
Or Contact CDG to review your digital strategy and determine
whether Tumblr—and any other social media platform—should be a part of it.
CDG Interactive is a full-service digital marketing agency in metropolitan Washington, DC. Founded in 1991, CDG provides website marketing services, website design, website development, brand developement and extension, and offline and comprehensive marketing strategies.